Privacy Policy

Privacy Policy

Last updated: January 30, 2026

Introduction

Element Event Rentals ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

Information We Collect

We may collect information about you in a variety of ways:

Personal Data: When you request a quote, contact us, or create an account, we may collect personally identifiable information, such as your name, email address, phone number, mailing address, and billing information.

Event Information: To provide our rental services, we collect information about your events including dates, locations, venue details, and guest counts.

Usage Data: We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, access times, and the pages you have viewed.

How We Use Your Information

We use the information we collect to:  process and fulfill your rental orders and quote requests; communicate with you about your orders, events, and our services; send you promotional materials (with your consent); improve our website and customer service; comply with legal obligations; and prevent fraudulent transactions.

Information Sharing

We do not sell or trade your personal information. We may share your information with third parties  in the following circumstances: with service providers who assist our business operations; when required by law or to respond to legal process; to protect our rights, property, or safety; and with your consent.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. You can set your browser to refuse cookies, but some features of our website may not function properly without them.

Your Rights

You may have certain rights regarding your personal information, including the right to access, correct, or delete your data, and to opt out of marketing communications. To exercise these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any website you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please email us at info@elementeventrentals.com.